Email Import - Account Details

1. Service Provider – Drop down list of available email providers. If your provider is not listed, select 'Other MAPI Provider'.
2. Server URL – Auto-populates based on the service provider chosen. For some providers, you will need to manually enter this information.
3. Username – Depending on your service provider, you may need to enter the whole email address.
4. Password – Password to connect to email inbox. This is a hidden field.
5. Port – Enter to port used to connect to the email inbox. For some providers that require authentication, this field will auto-populate if provider requires it for connecting to the email account.
6. SSL/TLS (checkbox) – Check this box if your provider requires authentication when connecting.

Some examples of service providers with known settings that auto-populate:

A Note on Exchange Web Services In order to use any of the Exchange options in the Service Provider drop down menu, Exhcange web services must be installed on the exchange server and configured for IMAP. The configuration of Exchange web services is outside the scope of doc-link.

For Email Import to work correctly with Gmail, an additional setting is required. In Gmail, the setting 'Allow less secure apps' must be turned on. Log into Gmail and locate the Sign-in & security settings under 'My Account'. You wil find the setting under Connected apps & sites.

Outlook.com & Office 365 In some cases, it may be necessary to configure Email Import with Office 365 using Service Provider as 'Outlook.com' and manually entering the Server URL as 'outlook.office365.com'.

Email Import

General

Static Indexing

Dynamic Indexing