If a document is being routed via Fax, the status will change to "Completed" if Output Manager can successfully hand the document to the configured fax server. The Server Status value in the Properties section will take over to display the status of the document on the fax server. The server status will change when the fax is successfully sent, scheduled, delayed, or errors. If routing fails on the fax server a status of "Failed" will be displayed for both statuses.
It is very important that if a scheduled fax batch fails, the administrator should resend the document from the Batches screen in Service Monitor. If it is resent from the fax server, the fax application creates a new record and the record in Output Manager never gets updated. To avoid this always resend from Output Manager.
