Running the Indexing Service

In order to Retro-Index documents, the Indexing service must be running. If the service is not running, documents will not be Retro-Indexed.

To Start, Stop, or Restart the Indexing Service (Windows)

From the Windows Start menu, type services.msc in the Run box.
Locate doc-link Indexing Service in the details pane. If "Started" is displayed in the Status column, Indexing Service is currently running. If the Status column is blank, the service is not running.
To change the status of the service, right-click doc-link Indexing Service and select either Start, Stop, or Restart from the menu.

To Start or Stop the Indexing Service (Service Monitor)

From the Administration tab, click on the Service Monitor tile.
In the Services tree window click doc-link Indexing Service to display the Indexing Service Dashboard.
Locate the Service Status box in the bottom right-hand corner of the window.
If the service is "Running", click Stop. The server status will update to "Stopped."
If the service is "Stopped", click Start. Wait a few seconds, then click the Refresh button to see the service status update to "Running."

To monitor the Indexing Service (Service Monitor)

From the Administration tab, click on the Service Monitor tile.
In the Services tree window, expand the doc-link Indexing Service > Logs > Active node to display the Indexing Service Log.
Information in this grid is based on log level set on the service dashboard.

To set the log-on properties for the Indexing Service (Windows)

From the Windows Start menu, type services.msc in the Run box.
Locate, then right-click doc-link Indexing Service and select Properties.
Click the Log On tab.
In the Log on as section, select This account.
Enter the User and Password for the account that will be used to run the service. This identity should be a domain account and part of the local administrator group.
Also, make sure the log on account specified here has access to the printers used for secure printing.