Configure the ERM Spool Directory

Follow these steps to configure the Windows® spool directory as a hidden share:

  1. From the Windows Start > Run menu, enter the following path: C:\windows\system32\spool
  2. Right-click on the PRINTERS folder and select Properties
  3. On the Sharing tab, click the Advanced Sharing button. Check the Share this folder box, click Add and name the share PRINTERS$
  4. Click the Permissions button and then the Add... button.
    1. Configure the domain service account running the DocLink ERM Capture Service Full Control of this hidden share.
    2. Optionally, you can set other users/group share permissions as well.
  5. Click OK.
  6. Click the Security tab, and repeat Steps 4a and 4b.

You must restart the DocLink ERM Capture Service in order for DocLink to recognize the newly created print spooler.


Configure an ERM Printer

ERM Virtual Printer - no physical print

ERM Printer - physical print

Setup a USB ERM Printer