If you experience, errors while using Quick-link, a lag between the time you launch the Quick-link Application Enabler and the time Quick-link recognizes a configured screen, or when changing from one Quick-link configured screen to another, make the following adjustments:
On the client PC, go to <x>:\Program Files\Altec\doc-link2X.
Locate the file called Altec.QuicklinkEnabler.exe.config and open it in Notepad.
Change the refresh interval value. if the refresh interval is set to less than or equal to 999, this will be converted to seconds. Anything greater than or equal to 1000 will calculate as milliseconds. We recommend setting this interval to 5 sec.