Running the Full Text Capture Service

In order to process documents, the full text capture service must be running. If the service is not running, documents will remain in the queue until the service is turned on.

To Start, Stop, or Restart the Full Text Capture Service (Windows)

  1. From the Windows Start menu, type services.msc in the Run box.
  2. Locate DocLink Full Text Capture Service in the details pane. If "Started" is displayed in the Status column, Full Text Capture Service is currently running. If the Status column is blank, the service is not running.
  3. To change the status of the service, right-click DocLink Full Text Capture Service and select either Start, Stop, or Restart from the menu.

To Start or Stop the Full Text Capture Service (Service Monitor)

  1. From the Administration tab, click on the Service Monitor tile.
  2. In the Services tree window click DocLink Full Text Capture Service to display the Full Text Capture Service Dashboard.
  3. Locate the Service Status box in the bottom right-hand corner of the window.
  4. If the service is "Running", click Stop. The server status will update to "Stopped."
  5. If the service is "Stopped", click Start. Wait a few seconds, then click the Refresh button to see the service status update to "Running."

To monitor the Full Text Capture Service (Service Monitor)

  1. From the Administration tab, click on the Service Monitor tile.
  2. In the Services tree window, expand the DocLink Full Text Capture Service > Logs > Active node to display the Indexing Service Log.
  3. Information in this grid is based on log level set on the service dashboard.

To set the log-on properties for the Full Text Capture Service (Windows)

  1. From the Windows Start menu, type services.msc in the Run box.
  2. Locate, then right-click DocLink Full Text Capture Service and select Properties.
  3. Click the Log On tab.
  4. In the Log on as section, select This account.
  5. Enter the User and Password for the account that will be used to run the service. This identity should be a domain account and part of the local administrator group.